The specific contact information that allows healthcare professionals to connect with a managed care organization operating within North Carolina is a critical piece of data. This information is essential for verifying patient eligibility, obtaining prior authorizations for medical services, submitting claims for reimbursement, and resolving any administrative or clinical inquiries related to patient care. The accuracy and accessibility of this communication method significantly impact the efficiency of healthcare delivery.
Having readily available and reliable access to this contact method streamlines processes, reduces administrative burdens on healthcare practices, and ultimately contributes to improved patient outcomes. It ensures providers can effectively navigate the complexities of managed care, secure timely payments for services rendered, and dedicate more resources to direct patient care. Historically, inconsistencies in communication protocols have led to delays in care and increased costs within the healthcare system.
