Contact information for the Icelandic low-cost carrier, specifically a telephone number, serves as a critical access point for customers seeking assistance with bookings, flight changes, baggage inquiries, or general information. For example, a traveler needing to modify a reservation due to unforeseen circumstances would utilize this resource.
The availability of a direct communication channel significantly enhances customer service satisfaction and builds trust. Historically, telephone support has been a cornerstone of airline customer relations, providing a readily available means to address urgent or complex issues that may not be easily resolved through online self-service options. Its presence ensures a level of personalized interaction, especially crucial during travel disruptions.