A communications device designed for hands-free operation with Cisco telephones, enabling users to engage in calls while simultaneously performing other tasks. These devices typically connect via various interfaces, such as RJ9, USB, or Bluetooth, and come in wired and wireless options.
The utilization of these devices enhances productivity and ergonomics in professional settings. Historically, the adoption of these devices increased as businesses sought to improve communication efficiency and reduce strain associated with prolonged telephone use. The capacity to multitask during calls contributes to improved workflow and employee comfort, particularly in environments requiring extensive phone interaction.