The means of contacting a public transportation service provider via telephone to obtain schedule information, report lost items, or seek assistance represents a crucial resource for riders. These contact points facilitate direct communication for immediate inquiries, especially important when online access is limited or unavailable.
Access to direct communication channels improves customer service, ensures service reliability, and builds trust. Historically, these telephone contact options were the primary method for obtaining travel information. Their continued availability provides essential support for all demographics, especially those less comfortable with digital technologies.