The specific digits necessary to contact the Southwest Ohio Regional Transit Authority (SORTA), which operates the public transportation system in the Cincinnati metropolitan area, provide direct access to customer service and information regarding schedules, routes, and service updates. This series of numbers serves as a primary communication channel for riders seeking assistance or information related to bus services.
Access to this communication channel is crucial for trip planning, resolving service-related issues, and obtaining real-time updates during disruptions. Historically, telephone communication has been a fundamental element of public transit accessibility, ensuring that individuals without internet access or those preferring direct interaction can easily obtain essential service details. The availability of this contact point contributes to the overall usability and reliability of the regional transportation system, fostering greater public trust and encouraging ridership.