A communication setup involving two separate numbers that route to the same destination, often used to maintain privacy or provide a dedicated line for specific purposes. For example, a business might employ this system to offer a direct line for customer service while keeping the primary business number separate.
This configuration offers enhanced control over call routing and management. Historically, such arrangements were complex and costly, requiring specialized hardware. However, modern Voice over Internet Protocol (VoIP) solutions have made it significantly more accessible and affordable, benefiting both individuals and organizations seeking improved communication strategies.