Displaying a contact telephone number along with the operational hours of a business or service provides readily accessible information for potential customers. For example, a companys website might prominently feature its phone number alongside its opening and closing times for each day of the week. This is particularly prevalent in service industries such as healthcare, restaurants, and retail.
The inclusion of this dual information enhances customer service by reducing friction in the information-gathering process. Historically, individuals relied on phone directories and physical signage for this data. The modern digital landscape necessitates that this information be clearly and consistently presented across various online platforms to meet immediate consumer needs and expectations. This practice also contributes to building trust and confidence in the reliability of the service or business.