The phrase represents a specific means of contacting a municipal utility. It signifies an avenue for residents and other stakeholders to directly communicate with the department responsible for providing potable water services in a particular locality. This contact method is essential for inquiries related to billing, service disruptions, water quality concerns, and other related issues within that locale.
Access to this communication channel ensures efficient public service delivery and responsiveness to citizen needs. It allows for the timely reporting of problems, enabling prompt remediation by the relevant authorities. Historically, such points of contact have evolved from solely physical offices to include telephonic options, reflecting a commitment to enhanced accessibility and convenience for the public.